Unicom Electric, Inc. ("Unicom") warrants its entire line of Active Networking Equipment to be free from defects in workmanship and materials, under normal use and service, for the applicable warranty term. Active Networking Equipment, (excludes Industrial Grade Networking Equipment and Testers) hereinafter referred to as "products", is defined as all products that require a power supply, either internal or external. Transceivers and NIC Cards are also included. All Unicom Active Networking Equipment carries a standard 1-year limited warranty from the date of purchase from a Unicom Authorized Reseller. UNICOM may, at its own discretion, repair or replace any product not operating as warranted with a similar or functionally equivalent product, during the applicable warranty term. UNICOM will make reasonable efforts to repair or replace any product returned under warranty within 30 days of receipt of the product.
The standard limited warranty can be upgraded to a Limited Lifetime* warranty by registering new Active Networking Equipment within 30 days of purchase from a Unicom Authorized Reseller. Registration can be accomplished via the enclosed product registration card or online via the UNICOM web site. Failure to register will not affect the standard limited warranty. The Limited Lifetime warranty covers a product during the Life of that Product, which is defined as the period of time during which the product is an 'Active' UNICOM product. A product is considered to be 'Active' while it is listed on the current UNICOM price list. As new technologies emerge, older technologies become obsolete and UNICOM will, at its discretion, replace an older product in its product line with one that incorporates these newer technologies. At that point, the obsolete product is discontinued and is no longer an 'Active' UNICOM product. Newer technologies will not be substituted for older unless the newer product is an official update of the older product.
All products that are returned become the property of UNICOM. Replacement products may be either new or reconditioned. Any replaced or repaired product carries either a 60-day limited warranty or the remainder of the express warranty in place on that specific product at that time, whichever is longer. UNICOM is not responsible for any custom software or firmware, configuration information, or memory data contained in, stored on, or integrated with any products returned to UNICOM pursuant to any warranty. Products returned to UNICOM should have any customer-installed accessory or add-on components, such as expansion modules, removed prior to returning the product for replacement. UNICOM is not responsible for these items if they are returned with the product.
Customers must contact UNICOM for a Return Material Authorization (RMA) number prior to returning any product to UNICOM. Proof of purchase may be required. Any product returned to UNICOM without a valid Return Material Authorization number clearly marked on the outside of the package will be returned to customer at customer's expense. For warranty claims within North America, please call our toll-free customer support number at (800) 346-6668. Customers are responsible for all shipping charges from their facility to UNICOM. UNICOM is not responsible for lost or misdirected shipments en route to UNICOM. UNICOM is responsible for return shipping charges (Domestic Only) from UNICOM to customer.
WARRANTIES EXCLUSIVE: IF A UNICOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT IN QUESTION, AT UNICOM'S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. UNICOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. UNICOM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), SHALL UNICOM BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF UNICOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE. NOTHING IN THIS WARRANTY SHALL BE TAKEN TO AFFECT YOUR STATUTORY RIGHTS.
* UNICOM will provide warranty service for 1-year following product discontinuance from the active UNICOM price list. Under the Limited Lifetime warranty, internal and external power supplies, fans, and cables are covered by a standard 1-year warranty from date of purchase.